JOB SUMMARY
The Growth Team Content Manager position is a critical position for the Converge Growth Team and is responsible for maintaining the Converge Sales Academy platform used by the Converge Growth Team, Sales Team, and other departments within Converge. The Sales Academy is the primary learning platform for the Converge Sales organization. They are a key member of the Growth Team (CGT), who will report to the Director of Sales Development and will focus on the management, optimization, and strategy for the Converge Sales Academy. This is a salary-based position.
Job responsibilities that are specific to the position:
Maintain and optimize the current Converge Sales Academy SharePoint site, which includes adding new content, managing existing content, and continually updating the look, feel, and aesthetics.
Create and execute a plan to move the current Sales Academy site and content to Converge's new Learning Management System (LMS), Eloomi, in 2025.
Take recorded training sessions from the Converge Sales Academy and Sales and Practice training sessions from around North America and add them to the Sales Academy. o Sessions include videos, bookmarks, summaries, PPT, PDF, Word, and other assets.
Work with current Converge SharePoint administrators to link and add Sales and Practice content from ConvergeLink to the Sales Academy, with the goal of moving all Sales and Practice-based content or mirroring it to the Converge Sales Academy over time.
Work with Converge Marketing to take important recordings from Sales Meetings, trainings, and other initiatives and add them to the Sales Academy site.
TECHNICAL SKILLS
JOB QUALIFICATIONS Strong knowledge of SharePoint and the ability to administer, add, and manage content in an existing SharePoint environment.
• Learning Management System (LMS) knowledge and experience, ideally with the platform we are moving to in 2025, Eloomi.
• Comfortable working across different divisions of Converge, including Sales, Marketing, Practices, and other areas.
• Well-organized with the ability to complete assigned tasks in a timely manner
• Identify areas of improvement for the Converge Sales Academy and proactively take action to implement those areas of improvement.
Education:
Bachelor's degree preferred.
ITSM foundation training preferred.
PROFESIONNAL SKILLS
Fluent English language skills required: verbal and written communication.
Self-motivated and disciplined.
Strong investigative and analysis skills.
Strong technical and process design and implementation skills.
Strong communication and presentation skills along with the ability to work in a highly collaborative environment. • Customer focus and ability to manage customer expectations.
Ability to work creatively and analytically in a problem-solving environment.
Manages multiple priorities in a high-pressure environment.
Have strong inter-personal and communication skills. • Able to write intricate system and user documentation.
Excellent organizational skills with the ability to visualize the big picture and manage last minute details.
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more.
Benefits
Healthcare, dental, life insurance, savings fund, Christmas bonus, grocery bonus, annual bonus.
Save On Commute
Paid office parking.
Sport Activity
Join your colleagues in various sport activities in the area.
Discount Programs
Medical related discounts.
Prime Location
In the heart of Puebla, with views of Popocatepetl volcano, restaurants and amenities close by.
PTOs
Vacation, Sick, Holiday, and paid leave.
Sponsored Events
Team social events, Holiday dinner.
Eat & Drink
Enjoy a kitchen stocked with coffee, and snacks at low charge.
