Productivity Engineer

JOB SUMMARY

 We are seeking a highly skilled and motivated Microsoft Cloud Solutions Architect to join our team. This is a customer-facing role where you will be responsible for the hands-on implementation, support, and delivery of Microsoft Cloud solutions. The ideal candidate will not only possess strong technical expertise but also understand the business value of these technologies and be able to effectively communicate solutions to clients through formal presentations, documentation, and expectation management.

This is a billable delivery and support role, with the majority of the work performed remotely.

Key Responsibilities:

• Plan, architect, and deliver high-value Microsoft Cloud solutions to mid-sized and enterprise-level clients.
• Lead the implementation and support of Microsoft SaaS solutions, including Microsoft Intune, Azure AD, and Microsoft 365 Security.
• Deliver clear and concise formal presentations to clients, explaining technical solutions and business value.
• Create and maintain comprehensive documentation for clients, ensuring knowledge transfer during and after project implementations.
• Manage client expectations and ensure successful project delivery within scope and timelines.
• Provide support for various Microsoft Cloud and security solutions, including Microsoft PKI, Defender, Sentinel, and Conditional Access policies.
• Collaborate with internal teams to ensure smooth integration and delivery of solutions.

Key Qualifications:

• Proven experience in planning, architecting, and delivering Microsoft Cloud solutions to mid-sized and enterprise-level accounts.
• 3+ years of experience in architecting and implementing Microsoft SaaS solutions.
• Strong customer service, communication, and documentation skills.
• Excellent analytical skills with the ability to solve complex technical problems.
• Ability to work both independently and as part of a team.
• Passion for learning and staying up-to-date with emerging technologies.
• Hands-on implementation experience with the following technologies:
• Enterprise Mobility Suite (EMS), including Intune, AAD Connect, Autopilot, and Identity Manager (MIM).
• Microsoft 365 Security solutions, including Defender, Sentinel, and Conditional Access policies.
• Active Directory, including design, domain migrations, and assessments.
• Delivery/configuration of Entra ID (formerly Azure AD) and synchronization.
• Microsoft PKI solutions and integration with other Microsoft technologies.
• Azure Multi-Factor Authentication and Single Sign-On solutions.
• Experience with 3rd party migration tools (AvePoint, Quest, etc.) is a plus.
• Experience with M365 migration scenarios, including hybrid and tenant-to-tenant migrations, is a plus.

If you're passionate about Microsoft Cloud technologies and want to make a real impact for our clients, we'd love to hear from you!